Two's a Queue

Retail, eCommerce, usability, customer experience, service, technology...

Monday, 6 February 2012

Spotted #3



M&S - you recommend I enter my full card number? Is there an alternative?


Wednesday, 1 February 2012

Brand experience?

Can't make up my mind about this from HoF today - included in my package ordered online is a Mary Portas brown paper bag...er thanks. Yes I did buy something from the Mary Portas range, I do like fancy bags and I appreciate the sentiment but...